{"id":592,"date":"2022-08-23T14:43:20","date_gmt":"2022-08-23T14:43:20","guid":{"rendered":"https:\/\/set4solutions.fr\/it-support-and-development\/"},"modified":"2022-10-25T10:51:27","modified_gmt":"2022-10-25T10:51:27","slug":"service-client-multicanal","status":"publish","type":"page","link":"https:\/\/set4solutions.fr\/fr\/service-client-multicanal\/","title":{"rendered":"Relation client"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"592\" class=\"elementor elementor-592 elementor-158\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-48b3ff94 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"48b3ff94\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-76d54cb\" data-id=\"76d54cb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-124eb903 elementor-widget elementor-widget-heading\" data-id=\"124eb903\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.5 - 27-04-2022 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Service client <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1114ebc6 elementor-widget elementor-widget-text-editor\" data-id=\"1114ebc6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.5 - 27-04-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Service client multicanal\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6a65c72c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6a65c72c\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-50391aa7\" data-id=\"50391aa7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-62211149 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"62211149\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7f2427e7\" data-id=\"7f2427e7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a0a3713 elementor-widget elementor-widget-image\" data-id=\"7a0a3713\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.5 - 27-04-2022 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1800\" height=\"1202\" src=\"https:\/\/set4solutions.fr\/wp-content\/uploads\/2022\/09\/call-center-2021-08-29-15-31-55-utc.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/set4solutions.fr\/wp-content\/uploads\/2022\/09\/call-center-2021-08-29-15-31-55-utc.jpg 1800w, https:\/\/set4solutions.fr\/wp-content\/uploads\/2022\/09\/call-center-2021-08-29-15-31-55-utc-300x200.jpg 300w, https:\/\/set4solutions.fr\/wp-content\/uploads\/2022\/09\/call-center-2021-08-29-15-31-55-utc-1024x684.jpg 1024w, https:\/\/set4solutions.fr\/wp-content\/uploads\/2022\/09\/call-center-2021-08-29-15-31-55-utc-768x513.jpg 768w, https:\/\/set4solutions.fr\/wp-content\/uploads\/2022\/09\/call-center-2021-08-29-15-31-55-utc-1536x1026.jpg 1536w\" sizes=\"auto, (max-width: 1800px) 100vw, 1800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3d77d317\" data-id=\"3d77d317\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4f34ae90 elementor-widget elementor-widget-heading\" data-id=\"4f34ae90\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Engagez-nous maintenant!\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-383ca4e4 elementor-widget elementor-widget-heading\" data-id=\"383ca4e4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pourquoi externaliser votre service client en Bulgarie\u202f?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1963f0d2 elementor-widget elementor-widget-text-editor\" data-id=\"1963f0d2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"column-bg-overlay-wrap\" data-bg-animation=\"none\"><div class=\"column-bg-overlay\">Soucieux de r\u00e9pondre au mieux aux exigences de vos clients, confiez-nous la gestion de votre relation clients.\u00a0 C\u2019est la solution id\u00e9ale pour accompagner le client, lui assurer une \u00e9coute attentive ainsi que des r\u00e9ponses fiables afin d\u2019instaurer une relation de confiance. Set4Solutions vous apporte tout son savoir-faire quel que soit votre objectif:<\/div><\/div><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><ul><li>Une qualit\u00e9 de discours\u00a0<\/li><li>R\u00e9duire les d\u00e9lais de traitement de vos demandes clients<\/li><li>Am\u00e9liorer la satisfaction de vos\u00a0clients<\/li><\/ul><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5428fd8d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5428fd8d\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d16478c\" data-id=\"1d16478c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-30f616e9 elementor-widget elementor-widget-text-editor\" data-id=\"30f616e9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"phenom-desc\"><div class=\"comment-container\"><div class=\"action-comment can-view-video markeddown js-comment\" dir=\"auto\"><div class=\"current-comment js-friendly-links js-open-card\"><p>Accueil clients, lancement d\u2019un nouveau service, gestion de crise, offre promotionnelle\u2026, pour renforcer la proximit\u00e9 avec vos clients et am\u00e9liorer votre qualit\u00e9 de services, nous vous accompagnons dans la gestion de bout en bout de vos besoins avec le m\u00eame niveau de service quel que soit le canal de communication gr\u00e2ce \u00e0 notre savoir-faire reconnu. Nos \u00e9quipes sont d\u00e9di\u00e9es 100% \u00e0 vos clients et ma\u00eetrisent vos produits, votre m\u00e9tier et la communication avec vos interlocuteurs.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7743365f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7743365f\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b5e0ab5\" data-id=\"b5e0ab5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1e5b144a elementor-widget elementor-widget-heading\" data-id=\"1e5b144a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">More...<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d2737e2 elementor-widget elementor-widget-heading\" data-id=\"5d2737e2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Quels services pouvez-vous externaliser en Europe de l\u2019Est ?\n\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5361941a elementor-widget elementor-widget-text-editor\" data-id=\"5361941a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div id=\"shortcode-1553418116440-966f0058-63e4\" class=\"vc_row wpb_row vc_row-fluid albedo-custom-css-added\" data-custom-css=\" #shortcode-1553418116440-966f0058-63e4 {background-repeat: no-repeat; background-position: left top; }\"><div id=\"shortcode-1553418116446-834e5d4c-1d97\" class=\"wpb_column vc_column_container vc_col-sm-12 albedo-custom-css-added\" data-custom-css=\" #shortcode-1553418116446-834e5d4c-1d97 {background-repeat: no-repeat; background-position: left top; }\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><div class=\"dropcap style-blue\"><div id=\"shortcode-1554035814397-b41ebc12-3ff9\" class=\"vc_row wpb_row vc_row-fluid albedo-custom-css-added\" data-custom-css=\" #shortcode-1554035814397-b41ebc12-3ff9 {background-repeat: no-repeat; background-position: left top; }\"><div id=\"shortcode-1554035814426-9a3cb462-41ab\" class=\"wpb_column vc_column_container vc_col-sm-6 albedo-custom-css-added\" data-custom-css=\" #shortcode-1554035814426-9a3cb462-41ab {background-repeat: no-repeat; background-position: left top; }\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p>En travaillant avec les \u00e9quipes Set4solutions en Europe de l\u2019Est, vous avez acc\u00e8s \u00e0 des agents aux comp\u00e9tences v\u00e9rifi\u00e9es qui appliquerons vos process d\u00e9finis par vos services qualit\u00e9.<\/p><p>Une solution de renfort d\u2019\u00e9quipe<\/p><p>Avec le Renfort d&rsquo;\u00c9quipe, Set4solutions fournit des professionnels test\u00e9s et valid\u00e9s qui s&rsquo;int\u00e8grent imm\u00e9diatement dans vos \u00e9quipes, internes ou externes. Ils permettent d&rsquo;acc\u00e9l\u00e9rer le process de recrutement ou d&rsquo;autres objectifs de production, Une ma\u00eetrise du staffing tout en contr\u00f4lant les co\u00fbts. Le client reste ma\u00eetre du discours attendu et de l&rsquo;attitude t\u00e9l\u00e9phonique \u00e0 tenir\u00a0 y compris le workflow, l&rsquo;organisation de l&rsquo;\u00e9quipe, les outils et la m\u00e9thodologie du projet.<\/p><p>Des \u00e9quipes professionnelles \u00e0 votre disposition.\u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5980a5f0\" data-id=\"5980a5f0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65899229 elementor-widget elementor-widget-image\" data-id=\"65899229\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"762\" src=\"https:\/\/set4solutions.fr\/wp-content\/uploads\/2022\/09\/smiling-businesswoman-with-pen-conference-copy.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/set4solutions.fr\/wp-content\/uploads\/2022\/09\/smiling-businesswoman-with-pen-conference-copy.jpg 600w, https:\/\/set4solutions.fr\/wp-content\/uploads\/2022\/09\/smiling-businesswoman-with-pen-conference-copy-236x300.jpg 236w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-30617017 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"30617017\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-25fbdfca\" data-id=\"25fbdfca\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-22e34cdb elementor-widget elementor-widget-text-editor\" data-id=\"22e34cdb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element \"><div class=\"wpb_wrapper\"><p>Notre si\u00e8ge social est situ\u00e9 en Bulgarie \u2013 \u00c9tat membre de l&rsquo;UE, nous jouissons d\u2019une exp\u00e9rience \u00e9norme dans le service client.\u00a0<\/p><p>Nous jouissons d&rsquo;une riche expertise dans l&rsquo;accompagnement de vos clients. Nous couvrons l&rsquo;ensemble du cycle de d\u00e9veloppement projet (recrutement, formation et mise en production). Nous disposons d&rsquo;une \u00e9quipe d\u00e9di\u00e9e \u00e0 la culture fran\u00e7aise, ce qui nous permet d&rsquo;\u00eatre op\u00e9rationnel rapidement.<\/p><p>En nous appuyant sur un large panel de recrutement et des \u00e9quipes rompues au m\u00e9tier, nous sommes pr\u00eats \u00e0 relever n&rsquo;importe quel challenge\u00a0 et fournir des solutions \u00e0 votre activit\u00e9.\u00a0<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Service client Service client multicanal\u00a0 Engagez-nous maintenant! Pourquoi externaliser votre service client en Bulgarie\u202f? Soucieux de r\u00e9pondre au mieux aux exigences de vos clients, confiez-nous la gestion de votre relation clients.\u00a0 C\u2019est la solution id\u00e9ale pour accompagner le client, lui assurer une \u00e9coute attentive ainsi que des r\u00e9ponses fiables afin d\u2019instaurer une relation de confiance. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-592","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/set4solutions.fr\/fr\/wp-json\/wp\/v2\/pages\/592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/set4solutions.fr\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/set4solutions.fr\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/set4solutions.fr\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/set4solutions.fr\/fr\/wp-json\/wp\/v2\/comments?post=592"}],"version-history":[{"count":41,"href":"https:\/\/set4solutions.fr\/fr\/wp-json\/wp\/v2\/pages\/592\/revisions"}],"predecessor-version":[{"id":774,"href":"https:\/\/set4solutions.fr\/fr\/wp-json\/wp\/v2\/pages\/592\/revisions\/774"}],"wp:attachment":[{"href":"https:\/\/set4solutions.fr\/fr\/wp-json\/wp\/v2\/media?parent=592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}